One inbox for every customer
Two-way SMS and MMS in one place, with the customer’s details and history next to every thread.
TEXTING FOR CAR SALESPEOPLE
Text like a closer.
Keep it all on record.
Customers would rather text than call. Rekey gives you two-way texting with photos, built into your customer list, so every conversation stays with the customer and never gets lost on a personal phone.
WHAT YOU GET
Texting that knows
who you’re talking to.
Every message lands on the right customer, with their vehicle interest, notes, and next step beside it.
Send photos and walkarounds
Share vehicle photos and media with customers through private links, right from the conversation.
Calls that don’t slip away
Forward calls to your phone and follow up quickly when you miss one.
Reminders that get people in
Book the appointment and send a reminder so the customer actually shows up.
Campaigns with consent
Send focused campaigns to customer lists. Customers can reply STOP to opt out, and Rekey respects it.
Kept with the dealership
Conversations stay in the workspace, so a customer’s history doesn’t walk out the door on someone’s personal phone.
HOW IT WORKS
From the first text
to the test drive.
A customer texts in
The message lands in your inbox, tied to the customer and their history.
Reply with the full story
See the vehicle, the notes, and the last conversation before you answer.
Send what helps
Photos, a vehicle page, or a private appraisal link, all from the thread.
Book and remind
Lock in the visit and let Rekey send the reminder.
A PRACTICAL GUIDE
How to text car buyers so they answer
Answer the question first
If a buyer asks about price, availability, or a feature, answer it in the first line. Then offer one clear next step, such as a time for a test drive. Long scripted messages get skipped.
Send something they can see
A photo of the actual vehicle, the interior they asked about, or a short walkaround earns more replies than another “just checking in.” Texting with photos is where it pays off to have everything in one place.
Follow up on a plan, not a feeling
A simple rhythm works: the day after a visit, again in a few days with an answer to their open question, and a week later to check on the decision. Plan it when the conversation happens so it doesn’t depend on memory.
Respect consent
In Canada, commercial texts need the customer’s consent, and every campaign should make opting out easy. Keep a record of how each customer agreed to hear from you, and honour STOP replies right away. Rekey records opt-outs on the customer.
Do I text from my personal number?
No. Rekey texts customers from a business number set up for your team, so conversations stay with the dealership. We review sending numbers during your demo.
Can I send photos?
Yes. Rekey supports picture messages and private links for photos and media.
Can I text a whole list of customers?
Yes. Group customers into lists and send focused campaigns. Customers can reply STOP to opt out.
Can I text from my phone?
Yes. Rekey works on your phone and your computer, with the same conversations on both.
How much does Rekey cost?
Call (250) 682-8899 for pricing. The team plan covers up to 10 sales reps, and we’ll review your messaging needs and usage in your demo.
LET’S PUT YOUR DAY IN DRIVE
Your next chapter.
A little more organized.
See how Rekey fits the way you sell. Tell us a little about your dealership and we’ll set up a personal walkthrough and help with your setup.
BOOK YOUR DEMO
Let’s take a look together.
Text us to arrange a walkthrough, or give us a call. Tell us your name and dealership to get started.
Text to book a demo (250) 682-8899A real conversation about your sales day.